Ms. Collins combines her expertise in the Information Technology (IT) arena with her clear communication skills to serve as a liaison between the technical implementation of a complex project and the quality assurance needs of the user community. She works with design and implementation teams to translate project management requirements into process models that work within the evolving technical environment. She is adept in translating her technical knowledge into user-oriented problem solving and quality assurance opportunities. She lends her graphic design training to developing websites layouts, organizing complex information into meaningful pictures, and producing products that are easily and quickly comprehended. She provides detailed editing and layout skills in producing high-quality user manuals and job aids.
