Ms. Parmenter serves as ICON’s liaison with implementation site leads, helping to ‘connect the dots’ to answer questions, connect them with the appropriate subject matter expertise, ensure communication flows, and facilitate timely achievement of goals. Ms. Parmenter is extremely goal-oriented, with demonstrated abilities to meet long-term objectives through decomposition of project activities into daily tasks. She is adept in handling multiple customers by analyzing needs, prioritizing responses, and following requirements through to completion. Her strong organizational and logistical planning skills support the team in scheduling events and meeting deadlines while remaining cost conscious. Ms. Parmenter is the epitome of ICON’s dedication to excellent customer service, client satisfaction, and team communication.
