ICON, LLC is a woman-owned small business providing strategic planning and management consultation services. In an age where information is valued as a primary resource, ICON specializes in providing clients with problem-solving capabilities to support all aspects of information management.
We listen and we care about our clients’ success.
ICON provides creative yet structured team-based problem-solving support for organizations, which often involves solution modeling and implementation design. ICON has extensive experience in process improvement and reengineering, data modeling, organization modeling, risk management, performance measurement, implementation planning and execution, and training.
ICON offers both high-level and detailed project management services with extensive experience in both. In addition, ICON provides subject matter expertise in workspace management and management of the Navy Marine Corps Intranet.
We bring focus and clarity to defining problems.
ICON is in the business of helping clients solve problems and take advantage of changes in the business environment…whether it means:
- Updating strategic plans to adjust to changing market conditions
- Redesigning business processes to capitalize on new technology
- Reorganizing personnel to align with a new strategic intent, processes, workspace consolidation, etc.
- Identifying performance indicators and developing measurement approaches that promote desired outcomes
- Developing and delivering training to incorporate new plans and procedures
We help clients leverage the talent in their own organizations.
ICON works with leadership to deliver results by:
- Clearly defining and scoping the problem or opportunity
- Leading key personnel within and across the organization through steps to design the solution
- Identifying impacts to the existing processes, technology, business rules and policies
- Planning for and implementing required changes
ICON helps Government, Fortune 500 organizations, non-profits, utilities, and public universities improve performance in the following areas.
- Strategic planning
- Information technology management
- Production performance
- Workspace management
- Logistics
- Customer service
- Human Resource planning and development
- Billing, credit, and collections
A quality solution is our path to client success.
ICON uses its extensive experience and expertise in project management, solution modeling, problem solving, structured facilitation, group dynamics, and team building to bring diverse groups of people together in order to solve challenging problems. When the project is complete, the following benefits of the ICON approach continue.
- Innovative solutions
- Clear understanding of the ‘bigger picture’
- Improved communication across functions and organizational units
- Documented results in terms of plans, models, easy to understand graphics, business terms and definitions, training and communication materials, and more…
ICON has been in the business of helping clients meet goals since 1989. We will be happy to help you solve your problems, too.